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Shipping
Irish Shops Online offers free shipping on all jewelry items to The United States, Canada, UK and Ireland destinations.
There are three additional shipping options available:
- Express Delivery: 1 - 3 days (subject to availability) by FedEx for an additional charge of $20.00.
- Registered International Airmail for an additional charge of 5.00.
- International Shipping: $8.00 charge is mandatory for all international orders (All countries except for US, UK Canada & Ireland).
You may select any of these additional shipping options during the order process.
All Irish Shops Online jewelry is handmade in Ireland. Although we endeavour to fulfill all orders within 14 days, on occasion we may require 21 days for delivery.
Order Process
Our fully-secure checkout gives you the option of either inputting your credit card (visa, mastercard and amex) details online or printing off an order form that you can then mail or fax to Irish Shops Online along with a cheque, money order or credit card details. If you wish to pay for your order by any other means please contact an Irish Shops Online representative by calling 1 800 353 3186 or by emailing sales@irishshopsonline.com.After you place an online order with Irish Shops Online you will receive an automated 'order confirmation' email confirming that we received your order.
We will not charge your credit card until your order is dispatched.
Return Policy
If for any reason you are unsatisfied with your purchase, we will exchange the item or refund the full purchase price paid for that item if is returned to us in its original condition within 30 days of receiving it. A credit will be issued to the sender's credit card immediately upon receipt and inspection of the item. If you need to return an item please ship it to:Irish Shops Online
49 GEC
Taylor's Lane
Dublin 8
IrelandOn the customs declaration label please state:
"Return Item. Goods of Irish Origin."
Please include a note with the package stating your full name and/or order number and state action to be taken. If the return item is valued at more than $100 we suggest that you put a 'delivery confirmation' service on the package.
Determining your ring size
If you do not know your ring size please refer to this page.Security
All order information including your credit card number is received on a secure SSL server. Your personal information is not stored on our servers. Information is automatically deleted once the order is shipped.Irish Shops Online asks customers to supply various personal data when placing an order, such as name and address, credit-card information, and E-mail address. We use this data only for the purpose of fulfilling an order, or communicating with the customer or shipper about the status of an order. We treat this customer information as private and confidential, and we will not disclose this information to other individuals or organizations unless required by law. We will not distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services. Irish Shops Online is committed to safeguarding the privacy of our customers' personal data.